add7 Responsible Gaming
Play for fun, play safely. add7 helps you enjoy gaming in a mindful and controlled way — through deposit limits, self-exclusion, and 24/7 support.
Play on your own terms,
within limits, with awareness.
Our Protection Tools
add7 provides these features to create a safe environment.
Deposit Limit
Set a limit on how much you deposit per day, per week, or per month. This limit helps you stay within your budget.
Time Limits & Session Controls
Decide how long you play in one sitting. When the time limit is up, the platform will notify you — reminding you that it is a good time to take a break.
Self-Exclusion
If you feel that gaming is having a negative effect on your life, you can close your account temporarily or permanently on your own initiative.
Cooling-Off Period
Take a break for a set period — from 24 hours to a few weeks. During this time you will not be able to access your account or place bets.
Gaming History Review
You can view your deposit, withdrawal, and betting history at any time. Analyse your own playing patterns and make informed decisions.
24/7 Support
For any concern about gaming, get help from add7 via live chat or email. You can communicate in Bengali, any time of day or night.
Why Responsible Gaming Matters
Stay aware, stay happy.
Online gaming can be an enjoyable experience — but when it starts to have a negative impact on everyday life, it is important to stay aware. add7 believes gaming is only enjoyable when it remains controlled and thoughtful.
Responsible gaming means knowing your limits, keeping to a budget, and treating gaming as entertainment rather than a source of income. Gambling is never a solution to financial problems — understanding this is the first step toward responsible gaming.
Remember: Winning at gaming is not guaranteed. Be prepared for both wins and losses, and only use money you can afford to lose without affecting your daily life.
When You Should Take a Break
Be honest with yourself. If any of the situations below apply to you, it is a good idea to take a break or seek support:
- You are placing more bets to try to recover money you have lost
- Gaming is stopping you from spending time with family or at work
- You are taking on debt or spending your savings because of gaming
- You want to stop gaming but cannot
- You are being dishonest with family or friends about your gaming
Important: If gaming seems to be becoming a problem, do not wait — contact add7 support. We are ready to help without judgment.
Healthy Gaming Habits
- Set a budget before you play and stick to it
- Set a time limit for each session
- Play for entertainment, not with the expectation of winning
- Avoid gaming when drinking alcohol or under stress
- Take regular breaks and spend time with family and friends
- Review your gaming history from time to time
Age 21+ Required
The add7 platform is for people aged 21 or older only. Keeping minors away from gaming is a responsibility we all share.
Do a Quick Self-Check
Ask yourself: am I playing for entertainment, or to relieve stress or recover lost money? If the answer is the second, take a break.
Protect the People Around You
If there are minors or vulnerable people in your home, keep your account password secure. The add7 support team can help you with account protection.
Contact
If you need support:
[email protected]
Or chat with us in Bengali via live chat — available 24/7.
Detailed Description of Protection Tools
A list of the safety features available on the add7 platform.
| Tool | Description | When It Takes Effect |
|---|---|---|
| Deposit Limit | Set a daily, weekly, or monthly deposit limit | Immediate |
| Loss Limit | Decide the maximum amount you are willing to lose within a given period | Immediate |
| Session Time Limit | Set the maximum amount of time you will play per session | Immediate |
| Cooling-Off Period | Short-term break — from a few hours to a few weeks | Immediate |
| Self-Exclusion | Close your account for a set period or permanently | Via support |
| Betting History | View your deposit, withdrawal, and betting records at any time | Always available |
| Account Verification | Verifying identity and age to ensure a secure account | At registration |
21+ Age Limit & Minor Protection
Keeping minors away from gaming is a shared responsibility we all hold.
add7 provides its services only to people aged 21 or older. Age is verified at registration, and additional documents may be requested in cases of doubt.
If you have minor family members in your household, take the following steps:
- Never share your add7 account password
- Use parental control software on your devices
- Avoid saving passwords in your browser
- Log out after every session
Report a minor user: If you believe a minor is using an add7 account, notify us immediately at [email protected]. We will act quickly.
Payment security: Transactions on add7 are made via bKash, Nagad, Rocket, and Upay. Each of these payment methods has its own PIN protection, which prevents unauthorised transactions by minors.
How to Get Help
If you are having difficulties, do not face them alone — support is always close by.
Live chat
Talk to add7 directly in Bengali via live chat. Available 24 hours a day, 7 days a week.
Close Your Account
Contact support to quickly close your account temporarily or permanently.
Frequently Asked Questions
Common questions and answers about responsible gaming.
Need help? We are here
The add7 support team is with you in Bengali, 24/7.
Chat with us via live chat or send an email — [email protected]